In Kentucky, you can call 1-800-752-6200 to report suspected elder abuse, neglect, or exploitation (For suspected elder mistreatment in the home or in long term care facilities). Toll-free number: 1-800-372-2973. (To reach the Long Term Care Ombudsman Program calling within Kentucky).
What agency oversees nursing homes in KY?
On its website, http://www.medicare.gov/NHCompare/Home.asp, the Centers for Medicare and Medicaid Services (CMS), the federal agency responsible for overseeing nursing homes, provides information on every Medicare Medicaid certified nursing home in the country, as well as the most recent state reported survey results.
How do I file a complaint against a nursing home in Kentucky?
1-800-752-6200 It is also necessary to file complaints about the nursing home with the Office of the Inspector General (OIG), which is responsible for licensing nursing homes.
How do I file a complaint with OIG in Kentucky?
Information about how to get in touch
- (502) 564-2888
- (502) 564-6546
- (502) 564-2888
What does a nursing home ombudsman do?
The phone numbers are (502) 564-2888 and (502) 564-6546 respectively.
What is considered a skilled nursing facility?
When it comes to in-patient treatment and rehabilitation, a skilled nursing facility is a facility that employs certified nurses and other medical experts. Although skilled nursing facilities can be quite expensive, most private health insurance plans, as well as Medicare and Medicaid, will pay at least a portion of the cost of these services.
Is Kentucky a con State?
SNFs (skilled nursing facilities) are in-patient treatment and rehabilitation facilities that are staffed by certified nurses and other healthcare professionals. Although skilled nursing facilities can be quite expensive, most commercial health insurance plans, as well as Medicare and Medicaid, will pay at least a portion of the costs.
Who do you report nursing home neglect in Kentucky?
In Kentucky, you can call 1-800-752-6200 to report suspected elder abuse, neglect, or exploitation (For suspected elder mistreatment in the home or in long term care facilities). Toll-free number: 1-800-372-2973. (To reach the Long Term Care Ombudsman Program calling within Kentucky).
How do you deal with nursing home problems?
Follow these five guidelines to aid in the mitigation of difficulties — and the resolution of problems.
- Before you complain to the personnel or administration, look into the situation. Attempt to build positive working connections with the nursing aides. Participate in the activities of the nursing home. Don’t forget to attend essential meetings. Serious gaps in care should be observed, noted, and reported.
How many nursing homes are there in Kentucky?
Kentucky has 284 nursing facilities, according to the latest figures.
How do I write a complaint to OIG?
What is the best way to file a complaint?
- The following options are available: Online: Allegation Form (recommended)
- Call: 1-800-323-8603 toll free
- TTY: 1-844-889-4357 toll free
- Fax: 202-254-4297
- United States Mail:
What happens when OIG investigation?
The following options are available: online: Allegation Form (recommended); by phone: 1-800-323-8603 toll free; via TTY: 1-844-889-4357 toll free; by fax: (202) 254-4297.
What is the OIG responsible for?
Through an amendment to the Inspector General Act of 1978, the Department of Justice (Department) established the Office of the Inspector General (OIG) on April 14, 1989, which is still in operation today. The Office of the Inspector General’s objective is to uncover and discourage fraud, waste, and abuse in Department programs, as well as misbehavior by Department employees.
Who can I make a complaint to about a nursing home?
In the event of a complaint, the Office of the Ombudsman will investigate it and give a free, independent, and unbiased response. Your complaint may be based on your belief that you or the person on whose behalf you are making the complaint has been treated unjustly or has gotten inadequate treatment as the result of a failure on the part of a privately run nursing home.
What are 5 residents rights?
The right to express oneself and converse freely is guaranteed by the Constitution. Participants in the development and revision of their own customized care plan are entitled to engage in these processes. Every patient has the right to be fully informed in advance of any changes to his or her care plan or the facility’s financial or operational situation. The right to express complaints without fear of retaliation or prejudice.
What complaints does the ombudsman deal with?
We investigate and resolve complaints concerning a wide range of issues, including billing, customer service, installations/delays, transferring service providers, service interruptions, and sales issues. Read on to learn more about the sorts of issues that the Ombudsman Services can investigate.